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By Erwin Busselot, Director Business Innovation & Solutions, Ricoh Graphic Communications, Ricoh Europe
Every minute of the day 694 thousand videos are viewed on TikTok and there are 4.2m Google searches. The debate on how to capture attention has never been more relevant. Sophie Grender, director of new business Marketreach, told attendees at the DMA’s (Direct Marketing Association) recent Discover the Power of Direct Mail webinar organised by the British DMA (Direct Marketing Association).

The 9th drupa Global Trends Report, to be published in November 2023, is a clear statement of increasing confidence across almost all regions and markets. Printers and suppliers alike forecast it will be even better next year; good for drupa 2024.

By Craig Lewis, Director, Corporate Sales, Ricoh Graphic Communications, Ricoh Europe
After the last few years, we have been forced to reconsider many different aspects of our lives including our workplaces which have experienced significant changes. The overall purpose of inhouse print rooms and how they have been working have been re-evaluated too.

By François Martin, freelance consultant in graphic industry.

Over the last 20 years, the way to engage with customers across the entire sales-cycle has evolved beyond recognition. New technologies have enabled things that simply were not possible before and this process continues. Traditional customer touchpoints are being challenged, even replaced, as the mix of engagement activities becomes more complex and sophisticated. So here are a few personal insights into ways to captivate and inspire customers in this evolving, dynamic situation.

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