In the IDC MarketScape: ‘Worldwide Print Transformation 2020 Vendor Assessment’ (doc #US45354420, August 2020), Konica Minolta was named a ‘Leader’. The company has pursued an approach to significantly grow its product portfolio and capabilities in IT services. The IDC MarketScape states that “Konica Minolta has successfully executed this plan in targeted areas such as managed IT services, security, voice over IP (VoIP), enterprise content management, business process outsourcing, and vertical specific ERP and CRM solutions”. The report notes that “…customers seeking more than just a refresh of their printer/MFP portfolio and more of a vision of the workplace’s evolution into the future may want to consider Konica Minolta.”